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RETURN POLICY
Our goal is your satisfaction and compliments
Exchanges = We offer exchanges,if for any reason you are not happy with your order,our team will help you with an easy and seamless exchange process.
Refunds = If you would like a refund please email us at ( info@vvvart.com ) the reason of returning your art piece, as well as your name and order number, our team will review your case and get back to you and assist you.
Our Goal Is Customer Satisfaction:
We have a commitment to excellence in everything we do. It is our goal to always satisfy our clients and exceed their expectations with our Art Quality and services. We take great pride not only in the quality of our artwork and our competitive prices, but also in the efficiency of our shipping process and our top-notch customer service. All of our Canvas Wall Art Prints / Oil Paintings, are carefully packaged, then quickly delivered to you at your home or business.VVVART.COM Uses the highest finest quality of canvas material,and features special coating that protects the canvas surface from cracking when stretched. our canvas prints and oil paintings are fade-resistant for 85+ years. Within 14 days from the day you received your order we offer assistance in related to return/refund/exchanges case by case basis, after 14+ days of the day you received your order unfortunately we no longer offer returns/refunds/exchanges,our goal is customer satisfaction, our support team will be happy to assist you with any questions or concern you might have. All orders are made to order and are custom especially for you, once you place your order our professionals will create your brand new canvas Oil Painting or Print, if you wish to cancel/change your order you may do so with no charge within 5 business days of your order, if you chose to cancel after 5 business day and before your order has been shippeds, 75% of your total amount will be returned to the payment method you used to pay for your order, and 25% will be processed for restocking / processing fees.Our goal is customer satisfaction.
Current canvas wall art creation / According to health experts as well as United States - CDC.GOV https://www.cdc.gov ( Centers for Disease Control and Prevention ) recommendations to keep our workers safe and healthy, we have our professionals work with protective tools as well as keep a distance of minimum 6 feet from one another, therefore we have less work force of professionals at the same time in our studios, in a result of this extra measures to keep our professionals healthy by reducing the occupancy in our studios at a giving time, Please note that we are currently experiencing a much higher order volume than usual, therefore, in the months of April / May / June 2021, creation of our canvas wall art will take 3 to 7 weeks, once your order has been shipped we will email you a tracking number.
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