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RETURN POLICY
Money back guarantee
Our goal is your satisfaction and compliments
If for any reason you are not happy with your order we offer - money back guarantee of your purchase to the original credit card or pay pal used for the purchase, if your order has been damaged please email our customer support team atinfo@vvvart.com and they will assist you with your choice of either a refund or a new artwork to be created and shipped to you.For full refunds - your refund will be processed once your return has been received in good condition and in original box, if you are unhappy with the way your artwork/canvas looks on your wall please email our support team at info@vvvart.com and we would be happy to exchange your item(s) of equal value for only the cost of shipping for your new item(s), All of our items are printed on demand and we get started on your artwork as soon as the order is placed.We have a commitment to excellence in everything we do. It is our goal to always satisfy our clients and exceed their expectations with our Art Quality and services. We take great pride not only in the quality of our artwork and our competitive prices, but also in the efficiency of our shipping process and our top-notch customer service. All of our Canvas Wall Art Prints / Oil Paintings are made to order and are carefully packaged, then quickly delivered to you at your home or business.For custom orders you certify that you have the copyright rights necessary for reproduction of any pictures images you provide ( that the picture is in the public domain or that you have permission).For custom orders there are no refunds exchanges only, if for any reason you are not happy we will assist you with an easy exchange process, if you choose a custom image sku from our website you can expect quality to be very high, if you would like to send us your image please make sure your image is high resolution as possible for great quality result.Due to the custom nature of our orders, all orders refunds will incur a 25% processing fee plus handling since we cannot re-sell or re-stock any items that are canceled.For tracking orders, our team will send you updates on your orders status, in any time if you would like to know your order status before hearing from our team please email our support at inf@vvvart.com.We are happy to inform you that yes we ship worldwide, our website item prices include shipping cost.Vvvart also offers discounts, for one item or multiple items, the higher the order is the better discount we can offer you, please visit our discount page to see more details.
Our goal is your satisfaction and compliments
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